Policies

Effective October 31, 2026

How 2Sides works, what we do with information, and the rules everyone follows. Questions? Email info@get2sides.com.

• Terms of ServiceThe rules for shoppers who leave reviews and anyone who visits get2sides.com.
• Privacy PolicyWhat information 2Sides collects through the website and the review app, how it's used, and your choices.
• Review & Content GuidelinesWhat's allowed in reviews, store responses, dispute statements and uploaded files.
• Dispute Resolution RulesHow shoppers and stores challenge statements on 2Sides, and how 2Sides decides.
• Merchant TermsThe rules for stores that install 2Sides. These add to the Terms of Service.
• Data Processing AddendumHow 2Sides handles the customer data a store shares with it. Part of the Merchant Terms.